Privacy Policy

1. Information We Collect

Account information: When you sign up, we collect your name, email address, and password. If you sign up for a paid plan, payment is processed by Stripe and we do not store your credit card number.

Content you create: Photos, journal entries, voice memos, recipes, stories, family member profiles, messages, and other content you upload or create within your Family Nest.

Usage data: We collect basic analytics (page views, feature usage) through Vercel Analytics to improve the service. No personal data is sold or used for advertising.

2. How We Use Your Data

• To provide and operate the Our Family Nest service
• To share your content with the family members you invite
• To send transactional emails (welcome, password reset, notifications you enable)
• To process payments via Stripe
• To improve the service through anonymized analytics

We do not sell your data, use it for advertising, or share it with third parties for marketing purposes.

3. Third-Party Services

We use the following third-party services to operate Our Family Nest:

• Supabase — Database, authentication, and file storage (hosted in US data centers)
• Vercel — Application hosting and analytics
• Stripe — Payment processing (PCI-DSS compliant)
• Resend — Transactional email delivery
• OpenAI — Voice transcription and AI features (data is not used to train models)
• Google Maps — Family Map feature

4. Data Storage & Security

Your data is stored on Supabase servers in the United States with encryption at rest and in transit. We use row-level security (RLS) policies to ensure family members can only access their own family's data. All connections use HTTPS/TLS encryption.

5. Data Retention & Deletion

Your content is stored for as long as your account is active. You can delete individual entries at any time. Legacy plan members can export all data at any time using the data export feature.

To delete your account and all associated data, contact us at the email below. We will process deletion requests within 30 days.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data (available for Legacy plan members)
• Opt out of non-essential emails via notification settings

7. Cookies

We use essential cookies for authentication and session management only. We do not use advertising or tracking cookies. Vercel Analytics collects anonymized page view data without cookies.

8. Children's Privacy

Our Family Nest is designed for families. Kid accounts are created and managed by adult family members. We do not knowingly collect data from children under 13 without parental consent.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users via email of any material changes. Continued use of the service after changes constitutes acceptance.

10. Contact

For privacy questions or data requests, email us at privacy@ourfamilynest.com